CASE STUDY

More Efficient Team with Time for Other Projects


”NetMinder saves a tremendous amount of work; helps retain valuable accounts.”
The director of market strategy for a large national dental insurer tells us:

Our company has long been interested in our competitors' networks, so when NetMinder was launched we were very excited. Data collection was an extremely onerous task, and as a result we would end up with data for only our largest competitors which were often out of synch from a timing perspective. By purchasing data on our largest competitors from NetMinder, we saved a tremendous amount of work time that could be used for other projects.

“By purchasing data on our largest competitors from NetMinder, we saved a tremendous amount of work time that could be used for other projects. …Our best use of the data has been in focusing network recruitment activity to have the most favorable impact on account retention.”

The NetMinder data is used broadly throughout our organization, supporting new sales, account service, underwriting, and network development. Our best use of the data has been in focusing network recruitment activity to have the most favorable impact on account retention. By correlating claim data for our existing accounts against the NetMinder data, we can:

  • identify accounts that may be at risk if solicited by a competitor
  • identify and attempt to recruit those non-participating dentists that will impact the most clients, based on the claim volume flowing through their office, and
  • identify non-participating dentists that participate in other carriers' networks and assess their impact on our clients.

This approach enables our company to continuously increase the value our networks provide to our clients, and ensure savings and administrative efficiency for more of our members.

 

 

 

With netminder, you’ll get results.